These terms and conditions govern the use of our website. Please read them carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
These Terms and Conditions dictate your interaction with our site and any purchases you make, establishing an agreement between you and our company. We reserve the right to change or modify these Terms and Conditions or any policies related to the site at any time and at our sole discretion. Any changes or modifications will become effective immediately upon their posting on the site. Your continued use of the site after any such changes or modifications have been posted signifies your acceptance of the updated terms. Therefore, you should regularly review these Terms and Conditions and any other relevant policies to understand the rules that apply to your use of the site. If you do not agree with the revised terms, you must discontinue using the site.
Product Availability and Pricing
If you are interested in an item that is currently out of stock or on backorder, please contact us, and we can inform you when the item will be available again. Due to the volume of orders we receive, an item may go out of stock before we have the chance to update the website. In such cases, we will contact you to discuss alternative options.
Data, including prices, may be inaccurately displayed on our website due to system or typographical errors. While we strive to prevent these errors, they may occur. We reserve the right to correct any errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual price and the charged price. Our prices are also subject to change without notice. We apologize for any inconvenience this may cause. If you have any questions, please do not hesitate to contact our customer service.
Information on Our Website
We make every effort to ensure that our online catalog is as accurate and complete as possible. To give you the opportunity to view our products in detail, some products may appear larger or smaller than their actual size in photographs; and since every computer monitor is set differently, colors and sizes may vary slightly. We aim to provide you with as much information and detail about your prospective purchase as possible to help you understand the item. In compliance with industry standards, we state that carat total weight in all purchases may vary by 0.05 carats from the stated weight. On the website, we provide the measurements of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during manufacturing. For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds in the piece meet or exceed the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.
Ethical Sourcing Policy
We only purchase diamonds from the largest and most respected suppliers who, like us, adhere to and enforce the standards established by international systems that monitor the trade of diamonds to ensure they are from conflict-free sources.
Exchanges and Return Policy
Please refer to our Exchanges and Return Policy page for detailed information on our customer exchange and return guidelines.
Privacy Policy
For details on how we collect, use, and disclose personally identifiable information from our customers, please refer to our Privacy Policy page.
Site Content and Use
The content on our website, including logos, designs, text, graphics, and other materials, is the proprietary property of our company or its licensors and is protected by copyright, trademark, and other intellectual property laws. The trademarks and logos displayed on our site are owned by us or our licensors and may not be used without prior written permission.
User Content and Interaction
Our site includes areas where users can post content or interact. You are solely responsible for your use of such areas and should use them at your own risk. By using any interactive areas, you agree not to post any content that violates any legal rights of others or that is harmful or objectionable. We reserve the right to remove or edit content in these areas at our discretion.
Modifications and Termination
We reserve the right to modify these terms and any other policies on our site at any time without prior notice. We also reserve the right to terminate your access to our site for any reason, at our sole discretion.
Questions & Contact Information
If you have any questions or concerns, please contact us at our customer service email.
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